Store Operations Manager Trainee
This role is part of our management development pathway and is designed to prepare future leaders for Saizeriya Malaysia.
Successful candidates will have the opportunity to progress into:
Store Manager
Area Manager
Head Office roles (Operations, Training & Development, etc.)
You will begin by learning and mastering full restaurant operations, including both Service and Kitchen functions, to build a strong operational foundation before progressing into management roles.
Your responsibilities include:
Recruiting, training, and developing team members
Managing staff scheduling and manpower planning
Maintaining and continuously improving QSC (Quality, Service, Cleanliness) standards
Managing sales performance, cost control, and labour planning
Supporting preparation and operational setup for new outlet openings
As you grow within the organisation, you may take on:
Management of multiple outlets
Broader responsibilities in areas such as operations planning, training & development, or business support functions
Full-Time Employee
Malaysian citizen
(We currently do not offer work visa sponsorship.)
35 years old and below
Diploma or Bachelor’s Degree
Able to communicate effectively in English
Strong interest in restaurant operations and people management
We are seeking individuals who:
Think beyond daily operations and consider the long-term growth of the store and organisation
Enjoy developing people and building strong teams
Adapt well in a growing and evolving business environment
Are willing to take an active role in building Saizeriya Malaysia
Aspire to manage multiple outlets in the future
The primary work location will be in Kuala Lumpur and surrounding states in Malaysia.
As part of our expansion plan, transfers between outlets may be required.
Shift-based working schedule
Total working hours will not exceed 45 hours per week
Working hours include early and late shifts, as well as weekends and public holidays, depending on operational needs
Work schedules may be adjusted in accordance with business requirements
Two rest days per week (shift-based)
Annual Leave
Sick Leave
Hospitalisation Leave
Maternity Leave
Paternity Leave
All leave entitlements are provided in accordance with Malaysian labour laws and company policy.
Monthly salary structure.
Starting salary:
RM3,000- RM3,300
Overtime and night shift allowances will be paid in accordance with Malaysian labour laws
Performance bonus may be provided based on company performance and individual evaluation
Statutory contributions (EPF, SOCSO, EIS)
Transportation allowance
Medical benefits
Meal allowance
Attendance allowance
Salary Model: Future salary levels upon promotion: From RM5,400 - RM8,800
You will begin by building your foundation through hands-on store operations.
As Saizeriya Malaysia continues to expand, future leaders are expected to grow together with the business and take on broader responsibilities in supporting overall operations.